General Questions

what are the steps to reserve a doula or specialist?

  1. Complete our care questionnaire.

  2. We'll review your requests and send you matches based on the information included in your care questionnaire. Your matches will include 1-4 pre-screened providers that best meet your care needs, budget and requested experience level.

  3. You’ll receive access to their online profiles with more information about them, their services and pricing.

  4. You let us know which matches you’d like to interview.

  5. Your preferred matches will reach out to you directly to introduce themselves and schedule an interview.

  6. You pick your top choice and we’ll help you finalize the hiring process.

  7. Rest easy, knowing you've checked one more thing off your to do list!

What are the qualifications required to join your team?

  • Every single doula or specialist on our team has been personally vetted and interviewed by owners, Chelsea & Lauren. When screening each member we verify formal training and/or certification in their field, conduct a thorough background check, review personal & professional references, confirm CPR + First Aid certification, receive a copy of their personal liability insurance for our files and conduct a face-to-face interview.

    Trust that when you receive a match through Doulas of Orange County that you’ll be receiving a top notch, professional doula/specialist and the most compassionate care through pregnancy, birth & postpartum.

What areas do you serve?

  • We have doulas all over Southern California including all of Orange County, Long Beach, the Inland Empire, San Diego, and Los Angeles. We even have members in Austin, Detroit, Chicago, Denver, and those who regularly travel for work. We are constantly expanding our team and service area.

how much does your service cost?

  • Our matching service is completely free to new and expecting parents! When you are ready to interview a doula, newborn care specialist, sleep coach or find a lactation consultant, our maternity concierges will provide you with personalized matches. All payments for birth and/or postpartum doula, sleep consulting and additional services are reserved directly through the individual providers.

How do the doulas or specialists on your team determine their service fees?

  • Actual rates are set by each individual doula/specialist but you can select the match that best fits your budget and care needs. When filling out our care questionnaire we ask that you include details about your budget so we can take that into account when matching.

  • Rates are based on more than just the number of clients they have worked with or years of experience. When setting their rates each member takes into account additional training & continuing education, life experience, expenses, etc. but will also include skill set and extent of trainings completed. The lower end of the scale is generally for newer doulas with less field experience, while the higher end of the pricing scale offers more field experience and speciality services like custom postpartum meal preparation, belly binding, herbal support and more.

  • Postpartum Doula rates range between $40 and $75 an hour, with the average rate being $50/hr for single babies and $60/hr for multiples.

  • Birth Doula rates range between $1200 and $5000, with the average rate being $2000. Virtual Doula rates tend to be slightly less than in-person doula support.

  • Lactation Consultation rates range between $150 and $300

  • Placenta Encapsulation rates range between $300 and $450

  • Sleep Consulting packages range between $500 and $10,500 depending on package purchased.


Postpartum Support

How long is a visit with a postpartum doula or newborn care specialist?

  • Daytime care is generally between 4 and 8 hours per visit, while overnight care is typically between 8 and 12 hours per visit. Families can also choose 24 hour live-in care where 1 or 2 providers work together to provide around the clock newborn support. Each postpartum doula or newborn care specialist is unique in what they offer and we encourage you to share your schedule preferences with us in your care questionnaire so we can match you doulas or specialists that meet your needs.

how can a postpartum doula help me?

  • There are an incredible number of benefits to hiring a postpartum doula or newborn care specialist. They provide education, resources, emotional support, and guidance through the 4th trimester. For more information on what a typical daytime or overnight visit can look like visit the Postpartum Doula page on our website.

  • Read More on A Morning With Your Postpartum Doula

  • Read More on Part 1, Part 2, Part 3 of What Does a Postpartum Doula Do?

Is a postpartum doula the same as a baby nurse?

  • Postpartum Doulas and Newborn Specialists are not “baby nurses.” This is a question we get a lot, and yes, they are quite different. While some families hire night nurses or baby nurses for overnight care and feedings, these providers are not required to carry any specific certifications or have any specialty training. In fact, the term “baby nurse” or “night nurse” is misleading because they are not in fact medical nurses. All postpartum doulas and newborn care specialists with Doulas of Orange County are formally trained/certified by an accredited body (DONA, CAPPA, DTI, etc), have their Infant CPR certification and have professional liability insurance.

  • Read More on Postpartum Doula or Baby Nurse? What You Need to Know

My baby is already born, can I still hire a doula OR NCS?

  • Yes, absolutely! While many of our team members book up 3-6 months in advance, we will do our best to find you a match. Fill out our care questionnaire and select the option for expedited support and we’'ll reach out within 24-48 hours to get you support ASAP!

WHAT DOES AN OVERNIGHT VISIT WITH A NEWBORN CARE SPECIALIST LOOK LIKe?

  • Whether there for 8, 10, or 12 hour visits your doula or specialist will provide emotional and practical support for postpartum recovery and newborn care. They will help feed, change, and put your baby back to sleep throughout the night so you can get loads of rest! For those that are breastfeeding, your doula can bring your baby to you throughout the night to eat and once baby is done feeding, they will burp and help settled your little one back to sleep. Other accommodations can be also be made for pumping & breastfeeding based on your preferences.

  • Please note that your doula or specialist may lightly rest when your newborn is sleeping. Based on your preferences, they can stay in your baby’s room or they can bring the basinet into a guest room or living room if preferred. This way they are able to quickly respond to baby’s needs throughout the night.

What do I need to provide for my Newborn Care Specialist?

  • It is always important during overnight or 24-hour care that your newborn care specialist or postpartum doula be comfortable. We suggest for 24/7 care that your specialist has access to a private bedroom and private bathroom as well as internet access. At minimum, a bed and storage space for personal items should be provided. If providing overnight care a couch or blow-up mattress is an acceptable sleep/rest space, however couches or recliners are not ideal for 24/7 care. You can discuss preferences directly with the person you hire so you can find the best solution for everyone.

  • For 24-hour care it is also expected that you provide food and beverages for the duration of the placement. If your specialist or doula has any dietary considerations, they will discuss them with you directly.

  • Additionally, when providing 24/7 live-in care your specialist or doula should be given a 4-5 hour break each day. These hours will be discussed and agreed upon together with your specialist. It is crucial for your newborn care specialist to get daily uninterrupted sleep in order to stay healthy and provide the best quality of care for your family. These breaks are generally used to shower, nap, and take care of personal needs.

can a postpartum doula or newborn care specialist help me with sleep training?

  • Possibly. Some of our doulas and specialists are also qualified sleep trainers or sleep consultants and could assist you in assessing and implementing healthy sleep habits for your newborn. For 3-6 month contracts, you may find that sleep shaping is a good option for your family. For questions about other sleep options, scroll down to our “Sleep Support” section.

Birth
Doula

What is included when I hire an orange county birth doula?

  • Each member of our team offers their own packages, style of care and personal touch. With a birth doula, you'll receive emotional, physical and educational support throughout your pregnancy, labor and early postpartum.

  • Most doulas include 1-3 prenatal meetings in their birth packages which focus on building a relationship, navigating your plans for birth, and engaging in confidence boosting activities to prepare you for your baby's arrival. In-person labor support at your home or hospital is also provided, along with continued support immediately after your baby arrives to help facilitate bonding. Many birth doulas include 2-4 additional weeks of postpartum phone and email support as well.

  • Several birth doulas on our team also include specialty packages which include private childbirth education, prenatal coaching, placenta encapsulation and belly binding or vaginal steaming for postpartum.

are doulas covered by insurance?

  • Birth doulas are not medical care providers and therefore cannot bill insurance and are generally not covered by most insurance providers. However, many clients have been successful in utilizing HSA/FSA funds to cover their doula fees. We recommend you speak to your HSA/FSA administrator to find out the necessary steps to get your doula's fees covered.

There seems to be a wide price range for birth doula services. What determines a birth doula’s fee?

  • All of the doulas and specialists on our team set their own rate which will vary depending upon their certifications, field experience, skill set and additional trainings. Some offer a flat fee for birth doula services, while others offer packages that include a variety of services bundled together. Fees for birth doulas on our platform range from $900-$6000. None of our doulas provide services for free, as their time, training, and experience is valuable.

I plan to get an epidural, can i still hire a doula?

  • Of course! Our affiliated doulas are supportive of your individual birth choices and preferences, whatever they might be. Should you choose to have epidural in labor, your birth doula will still continue to provide incredible support.

  • Birth doulas are available to help you at home while you are in labor, help you navigate when to go to the hospital, provide physical or emotional support, and more throughout labor. This support doesn’t end if your birth plans change, however, HOW your doula provides support may shift based on how your birth unfolds.

do you have virtual doulas available in orange county?


Sleep Support

WHEN CAN I START SLEEP TRAINING MY BABY?

If you start from day 1 with a Newborn Care Specialist you can begin implementing healthy sleep habits within the first 3-6 months of your baby’s life. For older babies, between 4 and 6 months is a common and often appropriate age to start helping your baby to sleep longer stretches or through the night. That said, it’s never too early or too late to start implementing good sleep habits! If your baby is younger than 4 months we have some questions to help you find the optimal program and sleep coach to help you! You can also talk to your pediatrician about the optimal time based on your baby's developmental leaps & progress.

ARE WE TALKING ABOUT CRY IT OUT?

This is a common misconception about helping infants sleep - that all methods are "cry it out" methods, but that simply isn’t true. Each of our sleep coaches do what we can to avoid or limit tears, but to be completely transparent, there is always the possibility of tears. You and your sleep coach or sleep consultant are both actively involved with making decisions based on what you observe together rather than passively letting your child cry behind a closed door. If your baby or toddler has distinct needs, that you as a parent, need or want to address, we would never tell you to ignore those parenting instincts!

WHAT SLEEP RESOURCES DO YOU RECOMMEND?

Since we don’t know you or your baby yet, we can't confidently recommend any books or resources. Sleep training isn't a one-size-fits-all solution and often that's what books provide. Instead, we believe you & your kiddo deserve personalized support! Once your sleep coach is booked, they’ll be happy to provide custom resources and recommendations for you.

what is the length of your sleep program?

Each of our sleep coaches creates custom plans for what suits your family best. We have options starting with 3-5 full days & nights of live-in support to remote sleep consulting for 2-6 weeks. If you want consistent overnight support from birth to 6 months, we can match you with a wonderful newborn care specialist to help establish healthy sleep habits from the start!

WHEN SHOULD I BOOK?

Our sleep coaches only take a limited number of clients each month to ensure success. Our desire is to be fully present with you and your family and we cannot do that if we're working with 20 families at a time. Booking in advance confirms our availability AND gives you the peace of mind that more sleep is on the way! Last minute availability, while hard to come by, is sometimes available, so don't hesitate to reach out! We’ll do our best to help you even on short notice.

WHAT IF I HAVE MORE QUESTIONS?

We’re here to help! Select “Get Started” below to inquire and arrange a complimentary call. We'll answer all of your questions and give you information on next steps.


Lactation Consultant

I’m not experiencing pain or having breastfeeding problems, do you still recommend I see a Lactation Consultant?

  • 100%, yes! We believe in prevention rather than waiting to see if a problem develops. While breastfeeding comes naturally to some, it is still very much a learning experience and having guidance and support helps provide peace of mind and hopefully ensures you don’t experience any breastfeeding hurdles. If you hire a lactation consultant to help visit you in the first few days or weeks after birth, either at home or in the hospital, you are reserving one-on-one support for you and your baby, and are more likely to avoid breastfeeding issues down the line.

Do IBCLCs accept insurance?

  • It will depend on the lactation consultant or counselor you work with and your insurance provider. An IBCLC can provide you with a superbill (a coded receipt) which can help you get reimbursed by your insurance carrier. We recommend calling your insurance provider first to inquire about lactation support and if they need any specific documentation or a letter of medical necessity. Speak to your lactation consultant directly for any in-depth questions about their ability to work with insurance companies.

How do I book a visit with an Orange County Lactation Consultant?

  • Fill out our care questionnaire here.

  • We will reach out to you shortly after receiving your form with an IBCLC or Breastfeeding Counselor that best meets your needs, schedule and location.

  • From there, your lactation specialist will reach out to you and if you think it’s a good fit, you can schedule your in-home visit or virtual visit directly with them.

  • Read More on Finding a Lactation Consultant in Orange County


Placenta Encapsulation & Postpartum Healing

Do your placenta encapsulators pick up my placenta from the hospital?

  • Yes, you can request to be matched with a placenta specialist that offers transportation which includes picking your placenta up from any Orange County area hospital or birth center and delivering it to your home once processing is complete. There may be an additional fee for transportation services as it requires your specialist to be on-call to come pickup at any time.

what is the turnaround time for placenta encapsulation?

  • It typically it takes 48-72 hours for your placenta encapsulator or placenta specialist to process your placenta. If you request tinctures, cord keepsakes, or a placenta print, it may take longer.

what other placenta options are available?

  • Some providers offer placenta smoothies, salves and tinctures, while others offer keepsakes such as cord preservation or placenta prints.

WHAT DOES BELLY BINDING INCLUDE?

  • Each specialist creates their own packages, however, it’s common for a belly binding session to include: wrapping fabric, warming oil, and hands-on instruction to learn how to wrap yourself.

DO YOU OFFER POSTPARTUM MEAL SERVICES in OC & LA?

  • Yes! We have several postpartum chefs available through Orange County and Los Angeles. They will create custom meal plans for your dietary and nutritional needs and provide nourishing meals to support postpartum recovery and lactation. For basic meal support your daytime postpartum doula can also assist with light meal and snack preparation.


Virtual Doula Consulting

what type of virtual consultations do you offer?

  • Our prenatal & postpartum consultations provide a wide-variety of support for Orange County parents as well as parents in other parts of California! Each consultation is fully customized to review information of your choosing, provide curated resources and additional education to help you feel fully informed and confident in your journey. You have the option of reserving one 90-minute consultation or a bundle of several.

do your virtual consultations take the place of childbirth education classes?

  • Not exactly. While there may be an overlap in some information, we still highly recommend taking a childbirth education or parenting classes. Many of our doulas and providers offer private or virtual childbirth education which can be added on to your consultations if you like.

what is the difference between a prenatal consultation and pregnancy coaching?

  • Prenatal and postpartum consultations are typically geared towards birth or postpartum preparation and scheduled in a few visits. Pregnancy coaching is all encompassing and focuses more on providing longer time guidance. Additionally, pregnancy coaching covers a wider variety of topics such as a in-home yoga plan, personalized help finding the best parenting classes, getting connected to community and more. Pregnancy coaching also offers the option of adding on virtual doula support.